Keeping You Informed
In our more than 40 years of doing business, we have valued our relationships with our royalty owners and understand you may have questions from time to time. To make it easier for you to get the information you need quickly and conveniently, we have established a section on our website to address your needs directly.
The website provides information about whom to contact if you have a particular question. The website also offers access to your owner account and the important forms you need along with an overview of how to read your check details. We also offer a section of frequently asked questions.
Our Make a Difference section on the website allows us to keep you informed on legislation and industry issues that affect the oil and gas industry, which may also affect you. We hope you will use this site as a reference for your royalty owner needs as well as a resource for the latest on industry topics that affect us all.
Devon offers a direct deposit payment option for its interest owners. It is safe, secure and offers many advantages, including:
- No cost to you.
- No postal delays of your check.
- No unnecessary trips to the bank.
- No lost, damaged or stolen checks.
- If traveling, your revenues are still deposited in your bank account.
When you sign up for direct deposit, you will receive regular payment deposits in your bank account on the 17th of each month (or the next business day if the 17th falls on a weekend or bank holiday) if you are due payment, and a payment remittance advice will be sent to your designated mailing address.
To sign up for direct deposit, download and complete the form located at www.devonenergy.com, Interest Owners, Forms and Documents. Please make sure all applicable parties on your Devon account sign the form. Return the form by email to SAPVendorCustomerMaintenance@dvn.com or mail or fax the form to:
Each situation is unique, and our Division Order department will be able to give you specific instruction on what to provide for instances related to new owner set-up and ownership changes. Informing Devon of all necessary changes related to deaths or any other situations regarding ownership interest as you become aware of them will eliminate unnecessary delays. If you have any questions about name changes due to getting married or divorced, putting your interest into a trust or transferring your ownership to someone else or if there is a change in trustee, call Devon Direct at 405-228-4800.
Devon is required by the Internal Revenue Service to withhold 28 percent of all revenue payments to U.S. residents if the taxpayer ID number (or Social Security number) is missing or invalid. The number provided must match the name on the payment as indicated per IRS records. This information is required to be provided to Devon in writing. All backup withholding is reported on your 1099 at year-end, and it is considered a payment to the IRS on your behalf. Devon does not issue refunds for backup withholding. Royalty owners are able to report the withholding on their income tax returns at the end of the year. If you need to notify us of your valid Tax ID or Social Security number, please contact the Devon Direct team at 405-228-4800.
If your check is more than two weeks late, contact Devon Direct at 405-228-4800. You may be required to submit a written authorization to stop payment and re-issue the check. Once we place a stop payment on your check, it will be voided in our system and will no longer be honored by Devon. To avoid postal delays, you may want to consider direct deposit for your payment.
Devon automatically voids and re-issues checks that are not cashed or deposited in 90 days. It is important that you cash your checks regardless of the amount prior to the 90-day mark. If you find a check after the 90-day mark, call 405-228-4800. You may want to consider direct deposit for your payment.
Monies will be issued to you in the next available check process. Once we place a stop payment on your check, please do not attempt to cash the check. The check will be voided in our system and will no longer be honored by Devon. You may want to consider direct deposit for your payment.
Changing market conditions can cause price fluctuations, while mechanical or operational problems or routine maintenance may temporarily affect production, causing downtime. If you have reason to believe an error has occurred, call 405-228-4800.
Joint Interest Billing statements are generally processed and mailed on the fourth and fifth workday of the following month. If you are missing your JIB statement, you can view and print all your statements free of charge through a secure site located at www.jiblink.com. Call 405-228-4800 for assistance in retrieving your statement(s).
Joint Interest Billing (JIB) Payments should be mailed to:
Devon Energy Production Co. LP P.O. Box 842485 Dallas, TX 75284-23485
1099s are mailed on Jan. 31 of each year. If you do not receive your 1099 by Feb. 16 or if information on the 1099 is incorrect, call Devon Direct at 405-228-4800.