Why do I need to contact Division Orders?
I noticed that backup withholding was deducted from my revenue check. Why?
I haven’t received my payment. What should I do?
I found a stale-dated check. How do I get it re-issued?
What do I do if a stop payment has been placed on my check?
Why does my payment amount change?
When can I expect payment for my new well?
When is my Joint Interest Billing (JIB) Statement processed?
Where should my JIB payments be sent?
When should I expect my 1099?
Q. Why do I need to contact Division Orders?
A. Each situation is unique, and our Division Order department will be able to give you specific instruction on what to provide for instances related to new owner set-up and ownership changes. Informing Devon of all necessary changes related to deaths or any other situations regarding ownership interest as you become aware of them will eliminate unnecessary delays. If you have any questions about name changes due to getting married or divorced, putting your interest into a trust or transferring your ownership to someone else or if there is a change in trustee, call (405) 228-4800 and select option 4 for Division Orders.
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Q. I noticed that backup withholding was deducted from my revenue check. Why?
A. Devon is required by the Internal Revenue Service to withhold 28 percent of all revenue payments to U.S. residents if the taxpayer ID number (or Social Security number) is missing or invalid. The number provided must match the name on the payment as indicated per IRS records. This information is required to be provided to Devon in writing. All backup withholding is reported on your 1099 at year-end, and it is considered a payment to the IRS on your behalf. Devon does not issue refunds for backup withholding. Royalty owners are able to report the withholding on their income tax returns at the end of the year. If you need to notify us of your valid Tax ID or Social Security number, please complete the form and return by fax to (405) 552-8120 or mail to:
Devon Energy Production Co. LP
Attn: Tax Department - DeLeon Drury
20 N. Broadway
Oklahoma City, OK 73102-8260
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Q. I haven’t received my payment. What should I do?
A. If your check is more than two weeks late, contact Owner Relations at (405) 228-4800 and select option 2. You may be required to submit a written authorization to stop payment and re-issue the check. Once we place a stop payment on your check, it will be voided in our system and will no longer be honored by Devon. To avoid postal delays, you may want to consider direct deposit for your payment.
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Q. I found a stale-dated check. How do I get it re-issued?
A. Devon automatically voids and re-issues checks that are not cashed or deposited in 90 days. It is important that you cash your checks regardless of the amount prior to the 90-day mark. If you find a check after the 90-day mark, call (405) 228-4800 and select option 2 for further instruction. You may want to consider direct deposit for your payment.
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Q. What do I do if a stop payment has been placed on my check?
A. Monies will be issued to you in the next available check process. Once we place a stop payment on your check, please do not attempt to cash the check. The check will be voided in our system and will no longer be honored by Devon. You may want to consider direct deposit for your payment.
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Q. Why does my payment amount change?
A. Changing market conditions can cause price fluctuations, while mechanical or operational problems or routine maintenance may temporarily affect production, causing downtime. If you have reason to believe an error has occurred, call (405) 228-4800 and select option 2.
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Q. When can I expect payment for my new well?
A. Depending on the complexity of title and how active an area is, timing of first payments can vary. We always attempt to commence payments for the proceeds of production as soon as we are able and according to statutory limits for each state. If you have questions concerning payment for a new well, call (405) 228-4800 and select option 4.
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Q. When is my Joint Interest Billing (JIB) Statement processed?
A. Joint Interest Billing statements are generally processed on the last day of the month and mailed the first week of the following month. If you are missing your JIB statement, you can view and print all your statements free of charge through a secure site located at www.jiblink.com. Call (405) 228-4800 and select option 3 for assistance in retrieving your user information.
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Q. Where should my JIB payments be sent?
Joint Interest Billing (JIB) Payments should be mailed to:
Devon Energy Production Co. LP
P.O. Box 842485
Dallas, TX 75284-23485
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Q. When should I expect my 1099?
A. 1099s are mailed on Jan. 31 of each year. If you do not receive your 1099 by Feb. 16 or if information on the 1099 is incorrect, call the Tax hotline at (405) 228-4470.
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